Multiple client workspaces
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Teams operating multiple client programmes
Agencies customer engagement
Manage multiple client programmes with clearer access and campaign controls.
Common communication challenges
Where the workflow tends to break.
Approval bottlenecks
Unclear usage allocation
Recommended customer journey
A practical sequence for agencies teams.
- 1
Prepare a client segment
- 2
Review template and consent
- 3
Schedule an approved campaign
- 4
Share the performance report
TRIGGERLead form submitted
ACTIONCreate or update contact
ACTIONAdd lead tag
ACTIONSend approved template
WAITWait for response
ASSIGNAssign sales agent
ACTIONReminder if no response
ACTIONRecord outcome
Recommended capabilities
Tools that match this journey.
Planned
WhatsApp Campaigns
Plan consent-based broadcasts with segments, approved templates and clear reporting.
PlannedTemplate Management
Prepare, organize and review message templates from one workspace.
PlannedMessaging Analytics
Understand delivery, read and reply activity without invented vanity metrics.
Consent note for Agencies
Each client remains responsible for consent, content and access; separate client data and approvals.
Can multiple team members manage conversations?+
Multi-agent collaboration is planned, including assignment, notes, tags and conversation status.
Can I send promotional campaigns to any phone number?+
No. Campaigns must only be sent to recipients with valid, purpose-appropriate consent, subject to applicable rules.
How does customer opt-in work?+
Businesses should clearly identify themselves, explain message categories and keep records of freely given consent and withdrawal.
Does Vayreach guarantee approval?+
No. Access, templates, display names and messaging limits remain subject to Meta's requirements and review.