What to report
Reports may cover unsolicited messages, fraud or phishing, harassment, impersonation, illegal content, platform abuse or a security concern. A Vayreach account is not required.
Useful information
Provide the sender or business identity, a safely masked receiving number, message date and time, description, consent status and a contact email for follow-up. Screenshots or evidence should be uploaded only through a production route with file-type, size, malware and access controls.
Investigation
Vayqube may verify whether Vayreach was involved, seek information from the customer, preserve relevant records, restrict access or refer matters to a platform provider or authority where appropriate. Reporting does not guarantee a particular finding or remedy.
How to submit a report
Use the Vayreach Contact page and select “Abuse/spam report” as the enquiry type, or email support@vayreach.com. Include the sending business name, a safely masked receiving number, the approximate message date and time, the nature of the concern and whether you had previously provided consent.
Do not send passwords, access tokens, authentication codes, full payment details or unnecessary identity documents. If screenshots or additional evidence are required, our team will provide an appropriate submission method.
We review reports to determine whether Vayreach was involved and may contact the reporting person or the relevant customer for additional information. Where appropriate, Vayqube may preserve relevant records, restrict access, enforce platform policies or coordinate with Meta, WhatsApp or a competent authority.
Contact
Vayqube Technologies Private Limited, T3b 604-606, Nx-one Techzone-4, Greater Noida, Gautam Buddha Nagar, Gautam Budh Nagar 201318, India. Email: support@vayreach.com. Phone: +91 8796955128.